Service User T
“Before getting support from Humankind, I didn’t claim Job Seekers’ Allowance or Universal Credit but received housing benefit.
I lived off housing benefit as I did not realise it was for rent. So ended up owing £930 rent arrears to landlady. I lived in a static caravan in very rural area approx. five miles north of York.
Caravan had no heating or hot water and landlady would not move me to a better one until rent arrears cleared. My Humankind Support Worker helped me to claim UC which took weeks before first payment made.
“I had no computer to do online. I was helped to get food parcels and emergency North Yorkshire Local Assistance Fund to help me whilst no income. I was also helped to registere on North Yorkshire Home Choice housing list. A Discretionary Housing Payment was applied for and it cleared by rent arrears. I then attained the gold band priority rating on NYHC.
“Got support in obtaining flat in Thirsk. Support Worker helped me move. Then found full time employment as Window Fabricator.”
Humankind worker, Nicky Scott listed the help given the this service user:
She said the Service user’s needs had been met in the following ways –
SU number HAM29251
Homeless Prevention Service – Hambleton area