Humankind Housing
We have been a Registered Provider of Social Housing since 2012 and have built a small portfolio of high quality accommodation in the North of England. Due to the specialist nature of the service, it is not part of common housing registers, common allocations policies, local lettings policies or mutual exchange schemes.
We're here to help
Intensive housing management and tenancy sustainment services are provided to help you live independently.
A high proportion of properties are provided on a short term basis with the requirement to engage with support as a condition of the occupancy agreement. They are seen as a stepping stone for residents to move on to longer term accommodation options. A minority of properties are provided for non-supported tenancy agreements based on exceptional circumstances of the occupant and property status.
We can help if you:
- willing to engage with tenancy sustainment support as a condition of the tenancy agreement
- require support from third party organisations or are accessing and engaging with wider Humankind services
- are aged 18 or over (anyone aged 16 or 17 can apply with a suitable guarantor agreement in place)
- have a specific need in relation to mental health, drug and/or alcohol problems, offending behaviour, domestic violence, learning disabilities, physical disabilities, leaving care, being a teenage parent or refugee
- want to live in Barnsley, County Durham or Darlington
We also have properties in Bradford, Scarborough, Stafford which have specific criteria agreed with the local authority.
To apply, please complete our application form.
View our Application and Allocations Process.
There are supported accommodation services delivered by other Humankind teams which have their own referral process. You will find these by entering ‘housing’ into our homepage search function.
Feedback about our service
Your compliments, comments, suggestions and complaints are important to us. This feedback tells us what we’re doing well and how we can improve our services.
Find out how you can give feedback about our services.
As a registered provider of social housing every year we complete a self assessment against the Housing Ombudsman’s Complaint Handling Code. You can view our latest report here.
We regularly ask our residents about our service and about our promise to them. Between April 2022 to March 2023 86% of residents agreed we had kept our Customer Promise overall stating that:
- We had provided accommodation which is safe and of good quality with a responsive repairs and maintenance service.
- Properties were allocated fairly, and they had been supported to keep to their agreement with us.
- They had been treated with respect, considering any additional support needs, and listened to feedback acting where needed.
- We had worked to address anti-social behaviour issues in their local area.
