Reconnected to Health – Northumberland

Contact Information

Drug and alcohol services

Northumberland Recovery Partnership

Phone number: 0 1670798200
Opening hours: Monday to Thursday 9am to 5pm Friday 9am to 4.30pm

No central email address. In process.https://www.cntw.nhs.uk/services/northumberland-re…

DWP

Universal Credit

Phone number: New Benefit Claims: 0800 055 6688 Existing Benefit Claims: 0800 169 0310 Cancel or change a jobcentre appointment: 0800 328 9344 Universal Credit: 0800 328 9344
Opening hours: Claim Universal Credit online and use your online account to manage your claim. For further information on benefits and how to apply access: http://www.gov.uk For additional help if you need it to apply for Universal Credit can contact: The national Citizens Advice Universal Credit helpline on 0800 144 8 444.

https://www.gov.uk/apply-universal-credit

Blyth Jobcentre Plus

Phone number: 08456043719
Opening hours: Job Centre is temporarily closed Access the website or ring the numbers provided. The below numbers can offer further assistance Universal Credit helpline – Telephone: 0800 328 5644 Jobcentre Plus: Telephone: 0800 169 0350

https://www.jobcentrenearme.com/item/blyth-jobcent…

Alnwick Jobcentre Plus

Phone number: Phone – 0800 169 0190
Opening hours: Job Centre is temporarily closed Access the website or ring the numbers provided. The below numbers can offer further assistance Universal Credit helpline – Telephone: 0800 328 5644 Jobcentre Plus: Telephone: 0800 169 0350

https://www.jobcentrenearme.com/item/alnwick-jobce…

Bedlington Jobcentre Plus

Phone number: 01670 395400
Opening hours: Job Centre is temporarily closed Access the website or ring the numbers provided. The below numbers can offer further assistance Universal Credit helpline – Telephone: 0800 328 5644 Jobcentre Plus: Telephone: 0800 169 0350

https://www.jobcentreplusoffices.com/na/bedlington…

Berwick Jobcentre Plus

Phone number: 0128 935 6052
Opening hours: Job Centre is temporarily closed Access the website or ring the numbers provided. The below numbers can offer further assistance Universal Credit helpline – Telephone: 0800 328 5644 Jobcentre Plus: Telephone: 0800 169 0350

https://www.jobcentreguide.co.uk/berwick-jobcentre

Citizens Advice Bureau

Phone number: General advice line 03444 111 444
Opening hours: Offices closed. Details on how to get advice can be accessed athttps://www.northumberland.gov.uk/coronavirus/How-… Or ring: 03444 111 444 – Advice Line

www.citizensadvicenorthumberland.org.uk

Northumberland Emergency Transition Support (NETS)

Phone number: telephone 0345 600 6400 and follow the options for Benefits then NETS team.
Opening hours: No info given

https://www.northumberland.gov.uk/Benefits-support…

Local authority housing

Northumberland County Counci

Phone number: 0345 600 6400 (including out of hours)
Opening hours: All customer service centres are closed for face-to-face advice until further notice. Telephone or email support available Please phone 0345 600 6300 (including out of hours) or email housinghomeless@northumberland.gov.uk

www.northumberland.gov.uk Email: housinghomeless@northumberland.gov.uk https://www.northumberland.gov.uk/Housing/Homelessness-and-housing-options.aspx

Probation/CRC 

Northumberland CRC

Phone number: 0345 608 0204 (Monday – Friday, 8am – 6pm)
Opening hours: Offices closed until further noticehttps://www.northumbriacrc.co.uk/home/service-user…Do not attend face-to-face appointments, stay at home. We will contact you by telephone. Please make sure your Responsible Officer has an up-to-date contact number for you.

https://www.northumbriacrc.co.uk/home.htm

Mental Health

Mental Health and Wellbeing Online Support

Phone number:
Opening hours:

https://www.nhs.uk/conditions/stress-anxiety-depre…

NHS Self Help Guides

Phone number:
Opening hours:

https://web.ntw.nhs.uk/selfhelp/

Hopeline UK (Suicide Prevention

Phone number: Call: 0800 068 4141 Text: 07786209697 Email: pat@papyrus-uk.org
Opening hours: 9am – 10pm weekdays 2pm – 10pm weekends 2pm – 10pm bank holiday

Website: https://papyrus-uk.org/hopelineuk/ Call: 0800 068 4141 Text: 07786209697 Email: pat@papyrus-uk.org

Mental Health Matters (Confidential emotional support and guidance.)

Phone number: Freephone 0800 085 1718
Opening hours: Weekdays 5pm – 9am 24 hours on weekends and bank holidays

Email: timeonline@mentalhealthmatters.co.uk Website – https://www.tynesidemind.org.uk/help-support/tynes…

MIND – Tyneside & Northumberland

Phone number: 01665 600 930
Opening hours: Suspended all face to face services, including groups, until further notice. Phone Monday to Friday, between the hours of 10am and 4pm. Facebook group to provide support in this difficult time.https://www.facebook.com/groups/890576728039313/

https://www.tynesidemind.org.uk/

Mind Infoline

Phone number: 0300 123 3393
Opening hours: Monday to Friday 9am – 6pm

Email: info@mind.org.uk Website: www.mind.org.uk

Samaritans

Phone number: 08457 90 90 90
Opening hours: 24-hour telephone helpline

Email: jo@samaritans.org Website: www.samaritans.org

Domestic violence

National Centre for Domestic Violence

Phone number: 08709 220 704 – 24 hour service 0800 970 20 70 – 24 hour emergency freephone number
Opening hours:

Northumberland Women’s Refuge

Phone number: 01670 820199
Opening hours:

E-mail: Angela.Dixon@homegroup.org.uk

Womens Aid – Support for men and women

Phone number: North Tyneside Women’s Aid 0191 251 3305 (24 hour advise line) 0800 2000 247 (24 hour free phone helpline) Ring 999 in an emergency
Opening hours: Services in the community may be temporarily suspended. Support is still accessible via: The survivors forum Women’s aid live chat Women’s aid email service

www.womensaid.org.uk

Galop (for lesbian, gay, bisexual and transgender people)

Phone number: 0800 999 5428
Opening hours: Galop are offering a reduced service until further notice. They are still accepting referrals for all their services.

Website: http://www.galop.org.uk/

Mens Advice Line (for male victims of domestic abuse)

Phone number: Freephone 0808 8010327
Opening hours: Monday & Wednesday – 9am – 8pm Tuesday,Thursday and Friday 9am – 5pm

https://mensadviceline.org.uk/

Respect (Support for domestic violence perpetrators & also victims of domestic violence)

Phone number: Call 0808 8024040 free from landlines and mobile phones within the UK. Your call will not appear on itemised bills. You can also call free from BT pay phone
Opening hours: Open Monday – Friday: 9am – 5pm Webchat – Wednesday, Thursday and Friday 10 – 11am and 3 – 4pm.

Website: https://respectphoneline.org.uk/ Email: info@respectphoneline.org.uk

Redcar and Cleveland

We are With You Redcar

Phone number: 0300 3033781
Opening hours: Monday to Friday 9am to 5pm

https://www.wearewithyou.org.uk/services/redcar-an…

addaction.redcar@nhs.net

We are With You Southbank

Phone number: 0301 3033781
Opening hours: Monday to Friday 9am to 5pm

https://www.wearewithyou.org.uk/services/redcar-an…

addaction.redcar@nhs.net

DWP

Eston

Phone number: 0800 169 0190
Opening hours: Temporarily Closed follow advice on website

https://www.gov.uk/contact-jobcentre-plus

Redcar

Phone number: 0800 169 0190
Opening hours: Temporarily Closed follow advice on website

https://www.gov.uk/contact-jobcentre-plus

Guisborough

Phone number: 0800 169 0190
Opening hours: Temporarily Closed follow advice on website

https://www.gov.uk/contact-jobcentre-plus

Loftus

Phone number: 0800 169 0190
Opening hours: Temporarily Closed follow advice on website

https://www.gov.uk/contact-jobcentre-plus

Local authority housing

Redcar & Cleveland Housing Team

Phone number: 01287 612444
Opening hours: Telephone Support Only

https://www.redcar-cleveland.gov.uk/resident/housi…

Probation/CRC 

Southbank NPS

Phone number: 01642 452346
Opening hours: Office Temporarily Closed- Contact Borough Road Office on 01642 210717

public.enquiries@noms.gsi.gov.uk

CRC Probation

Phone number: 08081 684848
Opening hours: Monday-Friday 9am-3pm Telephone Appointments Only

secure.information@dtvcrcsecure.cjsm.net

Mental Health

Community Mental Health Team

Phone number: 01642 838333
Opening hours: Monday-Friday 9am-5pm

Foxrush House

Crisis Team

Phone number: 01642 838300
Opening hours: Monday-Sunday 24 hour

https://www.tewv.nhs.uk/services/crisis-and-intens…

Mind

Phone number: 01642 296052
Opening hours: Offices Temporarily Closed

Home

Domestic violence

Foundation

Phone number: 0300 456 2214
Opening hours: Monday-Friday 9am-5pm Telephone Support Only

What is domestic abuse?

Respect Men’s Adviceline

Phone number: 0808 801 0327
Opening hours: Monday-Friday 9am-5pm

www.mensadviceline.org.uk

Respect Phoneline

Phone number: 0808 8024040
Opening hours: Monday-Friday 9am-5pm

https://respectphoneline.org.uk/

Redcar Refuge

Phone number: 01642 758993
Opening hours: Monday-Friday 8am-6pm

redcar@foundationuk.org

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