Cumbria – Humankind

Northumberland Recovery Partnership joins Humankind

Jasmine Rocks

We are delighted to welcome the Northumberland Recovery Partnership (NRP) service into Humankind from 1 October 2023. Northumberland Recovery Partnership is a dedicated service for anyone in Northumberland aged 18+ who is experiencing problems with drugs and/or alcohol.

The service offers a range of support provided by medical staff, nurses, and dedicated Recovery Navigators. This includes community-based recovery programmes, help to stay physically healthy, and support with people’s next steps into employment, housing and better health. Twenty three staff and 4 volunteers are transferring to Humankind.

The lead provider for the Northumberland Recovery Partnership continues to be the Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW) which, from October onwards will be working in partnership with Humankind.

Christine Hutchinson, Director of Community Substance Misuse Services with Humankind said “We are really looking forward to working with CNTW to deliver high quality services to the people of Northumberland”

The service will continue to provide the same range of effective, evidence-based support and wherever possible, people will continue to be supported by the same staff. The main change is to the non-residential rehabilitation service, currently the Oaktrees program / building. Going forward, this will be delivered using Humankind’s Recovery Academy, a bespoke recovery programme tailored to offer a range of recovery options. This will build on the existing recovery services, ensuring recovery is open and accessible to all from the start of peoples’ recovery journey.

Find out more about the Northumberland Recovery Partnership

 

 

Cumbria’s community drug and alcohol treatment service rated ‘Good’ across the board by Care Quality Commission

Jack Keery

An image of the Recovery Steps Cumbria team

Humankind, in partnership with The Well Communities, is proud to announce that Recovery Steps Cumbria has received a rating of “Good” in all areas from the Care Quality Commission (CQC), the independent regulator of health and social care in England.

The community-based service in Cumbria offers a range of support including clinical, health and wellbeing, access to employability coaches and connections to housing.

This is the first CQC review of Recovery Steps Cumbria since it began operating in October 2021 and underlines the early progress made by our team and partners. To date, the service has supported 2,952 people across Cumbria.

In particular, the CQC praised our workforce for treating the people they support “with compassion and kindness”, noting that they “understood the individual needs of clients” while ensuring they “actively involved clients in decisions and care planning”.

The Recovery Steps Cumbria team were further commended for their ability to assess and manage risk, and their adherence to good practice and safeguarding procedures. The care plans they developed were described as holistic, recovery-oriented, and informed by comprehensive assessments.

The CQC also recognised the multidisciplinary approach of teams across our Cumbria hubs, which gave access to the full range of necessary specialists. This care was “easy to access”, with staff planning and managing discharge well and developing alternative pathways for people whose needs it could not meet.

Finally, the CQC recognised that Recovery Steps Cumbria was well led, with governance processes that ensured that its procedures ran smoothly.

Paul Johnson, Commissioning Manager for Children, Adults and Public Health at Cumbria County Council said:

“We are delighted to see the commissioned Cumbria Addictions Service consistently received ‘Good’ across the board in its recent CQC inspection, after just a year of being in operation. Particularly so as it had to get the new service up and running during the pandemic.

“We look forward to working together with our provider over the coming months and years to make this an ‘Outstanding’ service.”

Rachel Savchenko, Operations Director for the North West at Humankind, said:

“It is testament to our people at all levels that we have received a ‘Good’ rating across the board in Recovery Steps Cumbria’s first CQC review.

“We are excited to continue serving our community by providing the support and resources necessary for individuals to achieve lasting recovery.”

Becky White, Area Manager at Recovery Steps Cumbria, said:

“We are pleased to receive this recognition from the CQC and are fully dedicated to continuing to provide such safe, compassionate, and effective care to the people of Cumbria.

“I would like to thank our fantastic teams for all their hard work and commitment since the launch of Recovery Steps Cumbria. We know that we are progressing every day and hope to build on this rating further.”

Humankind expands successful IPS service

Jack Keery

A worker lifts boxes onto a shelf in a warehouse

Funded by the Department for Work and Pensions and Department of Health and Social Care, and backed by Public Health England, the Humankind STARS (Staffordshire Treatment and Recovery Service) was one of the first areas to deliver IPS (Individual Placement and Support) in community drug and alcohol treatment, from 1st April 2020 – 31st March 2021. Humankind has subsequently been awarded new contracts to deliver IPS in Leeds, South Tyneside and Gateshead, and Cumbria, while continuing our work in Staffordshire.

IPS is a ground-breaking employment programme which provides people with intensive support to find stable employment tailored to their individual needs.

STARS oversaw 87 enrolments into the IPS service during this time, with 55% of those subsequently finding suitable employment, despite the extra challenges faced by jobseekers throughout the pandemic.

While warehouse logistics and customer service/retail positions comprised the majority of those obtained by STARS’s IPS participants over the last financial year, job starts also spanned industries like health and social care, driving, administration/legal, production, trade, and cleaning.

The Staffordshire scheme even secured a stable self-employment route for a participant who needed to fit working hours around their family life after years of being paid in beer and food working in the “grey economy” with no permanent address.

It is hoped that the successful rollout of the IPS scheme within Humankind’s drug and alcohol services in Leeds, South Tyneside and Gateshead, and Cumbria will have a transformative impact on our ability to provide employment support to people who access them, while underlining the need for a multifaceted approach to treatment.

Humankind CEO, Paul Townsley, said:

“The success of STARS’s IPS work embodies Humankind’s mission to help people tackle their drug and alcohol use, not just through treatment, but also by paying attention to the social and economic factors which may hamper their road to recovery.”

Rosanna O’Connor, Director of PHE’s Alcohol, Drugs, Tobacco and Inclusion Health Division, said:

“We’ve seen over the last few years the transformative effect of helping people into jobs that they want to do. This can include financial independence, improved health and wellbeing, and the chance to develop supportive social networks.

“The expansion of Individual Placement and Support will enable more people to access this intensive, skilled but, above all, client-led form of employment support.”

Minister for Welfare Delivery, Will Quince, said:

“We know that drug and alcohol users in existing treatment, along with other disadvantaged groups, can face additional barriers when looking for work.

“The IPS scheme clearly shows people’s prospects of finding work can be improved, which in turn can lead to sustained recovery from drug use.

“We are delighted to be working with Humankind STARS to increase the availability of this highly personalised and intensive employment support in Staffordshire, and across the UK.”

IPS has eight key characteristics that distinguish it from most other forms of employment support:

  1. Paid employment secured in the competitive job market is the goal.
  2. It is open to all those who want to work.
  3. It aims to support people to find work that matches their preferences and interests.
  4. Job search and contact with employers are initiated quickly, within 4 weeks.
  5. IPS is embedded in and integrated with the treatment services.
  6. The IPS specialists engage directly with employers, building relationships to benefit their clients.
  7. It provides individualised unlimited support to the participant and their employer.
  8. Participants are given expert advice around welfare benefits to enable them to make informed decisions about work.

If you are a jobseeker or an employer who wants to hire one of our IPS participants, read more about our IPS offer.