Work – Humankind

Tag: Work

One big step forward for Tees Valley 

Jack Keery

Header reads "One big step forward for Tees Valley" Partnership logos include: Humankind, Community Fund, European Union and Step Forward Tees Valley.

Our Step Forward Tees Valley (SFTV) programme has been praised for its success in supporting people, contributing significantly to the local economy, and improving the overall well-being of the community it served.

A recent evaluation report highlighted the initiative’s significant impact on the people it directly supported and the broader Tees Valley area. SFTV engaged with the hardest-to-reach, supporting people with multiple disadvantages to moving toward employment, education, and training, providing support to address barriers, including lack of financial skills, digital exclusion, isolation and health and well-being.

Empowering communities through employment, education, and training 

Established in 2016, SFTV provided crucial support to 4,448 participants with 610 participants successfully gaining employment. The impact the programme has generated for participant-centred employment and skills support represents a return on investments amounting to £2.63 per £1 in economic costs*, saving money for the local area, government, and ultimately the tax-payer. 

The impact of SFTV, however, extends far beyond economics. The programme has played a vital role in removing barriers for people who accessed its support. Improved confidence, reduced isolation, and enhanced skills are quoted as being among the key factors contributing to people’s ability to secure employment and advance in their careers. The total social value generated by SFTV is estimated at £84,991,691. 

The power of partnerships for holistic support

One of the key strengths of SFTV was its strong network of partners, offering participants access to complementary support from multiple organisations. Participants highly commended the training courses, mental health support provided, and effective information sharing between partner organisations.  

Following support from SFTV, four out of five participants (81%) reported an improved understanding of their barriers to employment and how to overcome them, and more than 70% of participants reported increased communication and social skills.

Building confidence and skills for independence

While not all participants attained employment, the SFTV legacy means many were left with newfound skills and confidence. SFTV equipped people with the tools they needed for independent job search, with CV writing and the completion of application forms highlighted as being particularly valuable, leading to an increased sense of empowerment when advancing their employment opportunities. 

Positive outcomes

Many participants attributed a range of positive outcomes to the support they had received from SFTV, with the majority reporting feeling more confident in taking on new activities and more positive about the opportunities available.  

These findings indicate that SFTV’s support has enhanced employment prospects and contributed to participants’ overall resilience and well-being.

Health and wellbeing

The importance of the mental health support provided by SFTV cannot be understated, especially in the context of the ongoing cost-of-living crisis.  

Rising costs of living, increased anxiety, and social isolation have created a pressing need for mental health support. SFTV filled this gap by providing social support, reducing loneliness, and helping individuals regain a structured routine, all of which are critical factors in improving mental health outcomes. 

Research indicates a clear link between mental health and financial difficulties, a connection emphasised by national research and evident among SFTV participants. The ongoing cost-of-living crisis further underscores the need for continued and expanded support in this area. 

The future for Tees Valley

The evaluation demonstrates that SFTV and similar projects are key to improving the challenges faced by people and communities in the Tees Valley area. Its work has generated substantial economic and social benefits for the area and country at large.   

As the cost-of-living crisis persists, the continuation of initiatives like SFTV will serve as a lifeline for individuals, fostering resilience and empowering individuals to overcome the challenges they are facing to realise their potential.

*Estimates three years in employment 

Read the full report about Step Forward Tees Valley.

News

“I am so happy to be back at work and in a job I love” – employment support scheme in the spotlight

Jack Keery

A scheme which supports people in recovery to find permanent employment was celebrated last week in South Tyneside and Gateshead.

The Individual Placement and Support (IPS) programme provides support to people over the age of 16 who have experienced issues with drugs and alcohol. Finding meaningful employment can significantly help with a person’s recovery from drug and alcohol use, so this innovative programme is a great addition to local services and an integral part of a person’s recovery journey.

Sitting within the commissioned Substance Misuse Treatment Service of South Tyneside and covering both South Tyneside and Gateshead localities, Humankind’s South Tyneside and Gateshead IPS scheme is the first of its kind in the UK to be hosted across two local authorities.

Since it was established in October 2021, the service has worked with 154 people providing dedicated, tailored support and advice in their search for rewarding employment. The team also offers in-work support for both employees and employers to ensure that the employment can be sustained.

Dame Carol Black, whose landmark Independent Review of Drugs led to the publication of the cross-government drug strategy ‘From Harm to Hope’, attended the celebration event. Also in attendance were Councillor Anne Hetherington, Lead Member for Adults, Health and Independence at South Tyneside Council, and Alice Wiseman and Tom Hall, Directors for Public Health for Gateshead and South Tyneside respectively.

Dame Carol Black’s review highlighted that, alongside treatment, meaningful activity makes an important contribution to sustaining recovery from drug use. There is considerable evidence that employment can improve treatment outcomes, reduce the frequency and severity of relapse, and reduce re-presentations to services.

The Gateshead and South Tyneside programme has been described as “one of the standout teams among the new areas.”

A person who has been supported by the service said they would “highly recommend this programme to anyone accessing services, who is looking to work and maintain employment in the future. The advice and support I have been given has made me realise that change is not impossible and with the right encouragement and help pointing you in the right direction a positive change can be achieved.”

Another said that “the support I have received has been phenomenal… I am so happy to be back at work and in a job I love.”

Councillor Hetherington said: “This programme is an absolute trailblazer. Providing support to help people find and stay in employment is an integral part of the recovery journey and I’m delighted that people who want to work are being given this opportunity. This fits well with our vision of helping people in South Tyneside to live healthy, happy and fulfilled lives.

“It is fantastic that Individual Placement Support is giving people confidence and motivation. As a result of this project, more people can now look forward to even brighter futures.”

Gateshead’s Director of Public Health Alice Wiseman said: “This event is about celebrating the successes of the amazing recovery community that we have in our local area. The IPS programme plays a key role in equipping individuals with the skills and self-esteem needed to secure rewarding roles, which helps people stay well in their recovery as good employment improves health and wellbeing in many ways. Obviously having an income and financial stability is important, but good work also offers more social interactions and a sense of identity and purpose.

“Celebrating these successes both shows people who are struggling with addiction that there is light at the end of the tunnel, as well as helping to tackle the stigma surrounding addiction, which is one of the biggest barriers to people seeking support.”

To support recovery and the movement from treatment into work, the government is investing a further £21 million to roll out IPS for people in drug or alcohol treatment across England by the end of 2024/25. This brings the total funding for this new programme to over £39 million across the next three years.

After initially launching as a Government pilot project at Humankind’s service in Staffordshire, we have now been commissioned to deliver the programme in South Tyneside and Gateshead, Durham, Cumbria, Leeds, Bradford, Calderdale and Barnsley.

For more information Humankind’s IPS services, please visit our IPS webpage.

You can also read Christine’s story to find out more about the benefits of IPS.

News

The apprentices shining at Humankind

Jack Keery

Two people working on a computer in an office

National Apprenticeship Week 2023 takes place from Monday 6 February to Sunday 12 February. With both Dame Carol Black’s Independent Review and the national drug strategy, ‘From Harm to Hope’, singling out workforce development as a national priority and essential criteria for success, we are taking the opportunity to highlight the achievements and aspirations of the 45 apprentices at our charity. 

Across our County Durham Drug and Alcohol Recovery Service, Liaison and Diversion, and Crisis teams, there are 15 apprentices with lived experience of drug and alcohol use, recovery, mental health, or experience of the criminal justice system completing a Level 2 in Adult Care. 

These apprentices were specifically recruited for their unique experiences, each bringing empathy, understanding and a range of skills to the role, which benefits the people accessing these services, our national charity, and the wider charity sector. 

Ben Fidler, a Peer Apprentice in recovery in the County Durham Drug and Alcohol Recovery Service, shared his journey, from volunteering to his apprenticeship, and how it increased his self-confidence. 

“Humankind’s positive approach to interviewing makes you feel like they are wanting to learn about you and your worth as a person,” Ben commented. “They go the extra mile to find the right person, and it feels great when that person is you! It is a really refreshing outlook.” 

Another apprentice with lived experience commented that “I have always been passionate about mental health and helping others, and through this apprenticeship, being able to help others makes me feel there is a more positive outcome from my own experiences.” 

We have seen great success within our apprentice programme. Nine out of sixteen who started in entry level positions after completing Level 2 or 3 apprenticeships are still employed in permanent positions. The apprenticeships have provided the others with the tools to make a positive impact in new roles.

George Bell began his journey with us as a volunteer before becoming a Peer Support Apprentice in March 2020. He described his apprenticeship experience as a great way to learn new skills and knowledge while being part of the team, and excelled in his role, securing a permanent position first as a Peer Support Worker and now as Peer Mentor and Volunteer Coordinator in the Tees Crisis Team.

Of his experience, George said, “The wider team were all very supportive and encouraging which is great for confidence building and also getting great shadowing experiences with different members of the team.”

Each apprentice at Humankind participates in on-the-job learning to gain the skills and experience required to develop their career within a supportive environment. Their work makes a real difference to the lives of people we support every day.  

The programme covers a range of apprenticeship standards, including Adult Care, Finance and Customer Service among others. The apprenticeship standards studied support our different services across the country, from community drug and alcohol treatment to corporate services. 

As well as apprenticeships for people looking to begin their career journey within the charity sector, over half of the apprenticeship learners were already employed by us and requested to complete an apprenticeship for their own personal development.

This includes 11 managers studying towards a Level 5 apprenticeship in Operations Management with Activate Business School. Feedback so far has been positive, and the organisation will support more managers to study towards the Level 5 Operations Management apprenticeship in the future. The apprenticeship is delivered remotely, fitting around the workdays of the learners. 

Roxanne Dark, Service Manager at Humankind’s Staffordshire Treatment and Recovery Service (STARS) said, “The level 5 apprenticeship has given me the ability to stay in the role I enjoy while working towards my future in the same working environment. It has helped me in my role as I feel I am a better manager and I think in different ways now.” 

We work with seven different training providers who deliver apprenticeships in varied ways, including with online platforms and face-to-face learning in a higher education or workplace setting. 

In addition to Activate Business School, these providers include Darlington College, East Durham College, Impact Futures, Kaplan Financial Ltd, New College Durham, and Teesside University. 

The apprenticeship programme is overseen by Humankind’s Talent Development Manager, Katie Woodward. Katie’s role involves developing the apprenticeship offer while working closely with services to identify current and future workforce trends. 

“The most rewarding part of the role,” Katie says, “is the opportunity to support our workforce, from volunteers to managers, to develop their skills and careers every day.”  

If you would like to know more about the apprenticeship programmes on offer, please reach out to Katie at katie.woodward@humankindcharity.org.uk.

News

Humankind retains Investing in Volunteers Award

Jack Keery

We are delighted to reveal that Humankind has been successful in retaining our Investing in Volunteers award for a third time.

Humankind first gained the award in 2015 and underwent our second renewal in August 2021, demonstrating our commitment to volunteering as a national charity.

“Supporting volunteers runs throughout all Humankind’s teams, services, and projects, and is embedded in the organisation’s ethos and values.”

Our assessor sought evidence against six quality areas: vision, planning, inclusion, recruitment and induction, support, and valuing and developing volunteers.

Evidence was gathered through a self-assessment, a portfolio and three days of interviews. Twenty-six volunteers shared their experience of volunteering at Humankind.

“I have better support here than all the jobs I’ve ever had, the staff here that go that extra mile – fantastic.” – Humankind volunteer 

As an organisation, we take great pride in our Volunteer Programme and our offer to each individual volunteer.

“We are definitely made to feel part of the team, all the staff and all the volunteers are great, it feels like I’m part of a really big, happy family.” – Humankind volunteer

As Humankind have invested in support for people’s wellbeing, we have done the same for volunteers. This was recognised during the assessment, which stated:

“There is recognition that the continuous support volunteers enjoy has a huge positive impact on the recruitment of volunteers, their wellbeing, their personal development, retention of volunteers, and their feeling of being valued.”

We want to give a huge thank you to our Volunteer Coordinators, Leads and Supervisors for delivering an award winning Volunteer Programme!

Humankind’s 2020/21 Volunteer Programme at a glance:

• We appointed 97 new volunteers.
• Our volunteers have kindly given 10,604 hours of their own time to support others – that’s 209 hours every week of the year!
• 17 of our volunteer leavers left to enter education, training or employment.
• 7 (41%) of those who entered employment accepted roles within Humankind services.

Read more in our 2020/21 Impact Report.